| Parameters | Description | Required | Required |
|---|---|---|---|
| voiceGroupId | Primary key id (voice group) | Yes | Integer |
| callinStrategy | Incoming call strategy: 1-allocation based on idle time, 2-allocation based on number of accesses, 3-allocation based on agent group agent priority, 4-polling allocation | No | Integer |
| timeoutTransferSec | Incoming call timeout transfer timeout seconds Clear the last settings for Empty | No | Integer |
| callinAutoAnswerSec | Seconds for automatic answering of incoming calls Clear the last settings for Empty | No | Integer |
| wrapUpTime | Cleaning up time after speaking Clear the last settings for Empty | No | Integer |
| timeoutIdle | Automatically set to break after timeout transfer, number of times Clear the last settings for Empty | No | Integer |
| timeoutWaitSec | Customer incoming call timeout waiting timeout seconds | No | Integer |
| turnSeatRing | Transfer agent ringtone（Upload incoming call ring return parameters：fileName） | No | String |
| labelName | Array tag name Cannot be repeated. Maximum number: 10. Length: 20. Override by value. Clear the last settings for Empty | No | List<String> |
| displaySwitch | Switch for displaying recording files of call records recorded by the phone, 0-on, 1-off | Yes | Integer |
| encryptNumber | Number encryption, 0-on, 1-off | Yes | Integer |
| fsNode | FS node: SG_FS-(Singapore node) USA_FS-(United States node) UAE_FS-(United Arab Emirates node) | No | String |
Request URL:
https://api.itniotech.com/v3/cc/seatGroup/basicSetting
Request Method:
POST
Request Headers:
Content-Type: application/json;charset=UTF-8
Sign: 05d7a50893e22a5c4bb3216ae3396c7c
Timestamp: 1630468800
Api-Key: bDqJFiq9
Request Body:
{
"voiceGroupId":5000047,
"callinStrategy": 4,
"callinAutoAnswerSec": 5,
"timeoutTransferSec": 45,
"wrapUpTime": 20,
"timeoutIdle": "",
"timeoutWaitSec": 60,
"turnSeatRing": "turnseatring-template/120250106d88d71eb084746fcb7c77a4922d82ed1.mp3",
"labelName": [],
"displaySwitch": 0,
"encryptNumber": 1,
"fsNode": "SG_FS"
}
| Parameters | Description | Required |
|---|---|---|
| status | status code，0 is successful. For other failures, please refer to the interface response code | String |
| reason | Failure reason description | String |
| data | This method returns empty | String |
{
"status": "0",
"reason": "success",
"data": null
}
| status | Description |
|---|---|
| 0 | Success |
| -1 | Authentication error |
| -2 | Authentication error |
| -16 | Timestamp expires |
| -18 | Port program unusual |
| -20 | Data existing |
| -22 | Parameter exception |
| -23 | Data caps |
| -63 | There are agents under this agent group. Please remove the agents before performing this operation. |
| -71 | You can no longer create new tags. You need to delete the tag and add it again. (Tag names cannot be repeated) |
| -72 | Please enter the label name (within 20 characters)! |
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