While it's impossible to list all the uses of two-way messaging, some common examples here can help you get started quickly.
Appointment reminder and confirmation
As a service-based business, missed appointments can cost you dearly. Two-way communication service enables your audience to respond instantly and easily.Nurturing potential customers
If a potential customer is hesitant about your product or service, you can use SMS to move them towards a decision and drive the deal to completion.Collecting feedback and reviews
Show potential customers the feedback you've collected from satisfied customers, and use the opportunity to increase sales.When you engage in one-on-one conversations with your customers, they are more likely to trust you. This is particularly true when you can address their specific needs and concerns.
Answer customer inquiries promptly, or set up automatic responses to FAQs to save your team time.
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