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AI Agent Global Status Code

 
Response Status Code
status Description
0 success
-1 Authentication error
-2 Restricted IP access
-10 The customer's balance is insufficient
-16 Timestamp expires
-18 Port program unusual
-20 Data existing
-21 Data validation exception
-22 Parameter exception
-23 Data caps
-24 Data unexisting
-25 Out of time range
-26 Getting fee faily
-29 WorkSpace is disabled
-30 API Key is disabled
-31 IP is not in the whitelist
-32 API Key does not have permission to access the current application
-34 There is no callable number when the task was ended last time. Please start the group call task again.
-35 No number called
-37 The group call task you submitted exceeds the maximum concurrent task limit. Please complete the task before submitting again!
-38 Conversion text and language type are required
-39 Failed to obtain the text language type
-41 Task name already exists
-42 Recall is allowed only when the task is canceled or completed
-43 Editing is allowed only in the waiting and paused states
-46 The maximum number of long text-to-speech conversions per day is 5. You have used up all of them. Please contact the business department for processing.
-47 Text to speech failed
-48 File does not exist
-49 Wrong file source parameter
-50 Audio file ID is required
-51 Base64 file stream and file name are required
-52 AppId does not match API Key
-53 The trigger condition for the on-hook SMS must have one
-54 The task you submitted is wrong, please check and submit again!
-60 The AI speech template does not exist
 
Call Status Enumeration Description
Value Description
1 Connected
2 Connected Abnormal
3 Not Connected
4 Not Connected Abnormal
 
Call Description Enumeration Description
Value Description
1 Effective Call
2 Voicemail
3 Short Duration Hangup
4 No Audio
5 Caller Hangup
6 Callee Busy/Rejected
7 Out of Service
8 Timeout No Answer
10 Line Balance Announcement
 
Encoding Table
Global:
Code Intent Name
99998 Not called  
99999 Called but not connected  
Financial Collection-V2 (Code starts with 20):
ID Intent Name
2012 Connected - Recorded broadcast: Insufficient Balance
2013 Connected - Recorded broadcast: Marketing Robot
2022 Connected - Recorded broadcast: Other
202 Connected - No Response from Customer
2014 Connected - Repayment Intent Unknown: Harassment Claim
2015 Connected - Repayment Intent Unknown: Inaudible/Unclear
2016 Connected - Repayment Intent Unknown: Wrong Number
2023 Connected - Repayment Intent Unknown: Other
205 Connected - Promise to Pay: On Time
206 Connected - Promise to Pay: Deferred Payment
2017 Connected - Unable to Pay: Product Dispute
207 Connected - Unable to Pay: Refusal to Pay
2018 Connected - Unable to Pay: Denies Loan (Did not apply)
2019 Connected - Unable to Pay: Denies Loan (Did not receive funds)
2024 Connected - Unable to Pay: Denies Loan (Other)
209 Connected - Unable to Pay: Requesting Installments
2020 Connected - Unable to Pay: Needs Repayment Assistance
2021 Connected - Unable to Pay: Repayment Exception
2010 Connected - Customer Already Paid
99981 No dialogue content
Financial Marketing (Code starts with 30):
Code Intent Name
301 Recorded broadcast
302 No response from customer
304 Customer intent unknown
305 Customer clearly interested
306 Customer clearly not interested
99982 No dialogue content
Financial Collection - Emergency Contact Conveyance (Code: Starts with 40)
ID Intent Name
4012 Connected - Recorded broadcast: Insufficient Balance
4013 Connected - Recorded broadcast: Marketing Robot
401 Connected - Recorded broadcast: Other
402 Connected - No Response from Other Party
403 Connected - Other Party Agrees to Convey
404 Connected - Other Party Already Informed
405 Connected - Other Party Refuses to Convey
406 Connected - Other Party Does Not Know Debtor
407 Connected - Non-Target Contact
408 Connected - Conveyance Intent Unknown: Harassment Call
409 Connected - Conveyance Intent Unknown: Inaudible
4010 Connected - Conveyance Intent Unknown: Other
99985 No dialogue content