ITNIO TECH Cloud Call Center
ITNIO TECH's Cloud Communication Platform supports functions, including group call transfer agent, proportional outbound call, and intelligent call strategy, improving call efficiency and customer experience.
Supports SDK components for seamless integration, eliminating third-party dialing software. Simplified development aids in quickly building a dedicated customer service platform for cross-border e-commerce, gaming, security monitoring, and more.
Customer Support and Service
The global call center can help you expand customers, manage and maintain customer relationships whether it's pre-sales product consultation, after-sales service, or providing technical support for customers.Marketing and Promotion
Use cloud call center to make sales calls or promotional calls to convey information about product promotions, new product releases and marketing activities to customers in order to promote sales.Customer Survey and Research
Through the cloud call center, we can efficiently conduct customer satisfaction survey, questionnaire and information collection so that you meet customer needs and insight into market trends.Information Notification and Verification
For applications with high security requirements, such as finance and games, it can effectively ensure account security to use cloud call center to make phone calls or send voice messages to users for authentication.Intelligent group call transfer agent improves the efficiency of manual dialing, increases call efficiency and customer experience, and efficiently realizes marketing and customer acquisition.
Cooperate with hundreds of operators around the world with rich line resources to ensure smooth, clear, secure and stable calls in weak network environment.
Customize rules and initiate outbound call tasks to achieve automatic call diversion during peak hours, adjust outbound call rates, and greatly reduce customer call loss rates.
Automatically filter invalid numbers and provide intelligent and comprehensive statistical analysis report to grasp core business data and reduce cost and increase efficiency.
Global local lines support SDK integration, eliminating third-party dialing platforms, helping enterprises build a one-stop global localized communication service with local number display.
The platform supports HTTPS/SSL encrypted transmission and can protect customer data security and privacy through automatic disaster recovery and redundant backup.
ITNIO TECH Cloud Call Center adopts full cloud deployment without the need for cumbersome deployment processes, helping overseas enterprises easily establish exclusive call centers and efficiently reach global target users at lower costs.
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SIP Trunk
Build your global telephone network on a dedicated network in minutes using ITNIO TECH's flexible SIP trunk service.
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